We want you to be 100% satisfied with your purchase. If it doesn’t look great, fit right, or sound good, feel free to return your purchase for a full refund or credit. Store credit only after 60 days. Returned items cannot be soldered, abused, scratched or have evidence of mounting. Items that cannot be returned are crossovers, custom cut / terminated wires or special orders. There is no restocking fee.If you have a return:Include a copy of your invoice. Include a note telling us what you want us to do; refund, replace, or credit. Re-pack carefully. All returns should be in their original containers to prevent damage. Credit cannot be issued on damaged returns and UPS will not honor claims for poorly packaged merchandise. Ship pre-paid and insured to:Meniscus Audio Group, Inc. 1642 Broadway NW Grand Rapids, MI 49504It is not necessary to call for a return authorization, but feel free if you have questions.